Shipping policy

Shipping Policy for That Music Vibe
Welcome to That Music Vibe! We’re thrilled you’ve chosen our store for your music-inspired t-shirt needs. Below you’ll find all the details about our shipping process to ensure your experience is smooth and transparent.

Order Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • You’ll receive a confirmation email with tracking details as soon as your order has been shipped.

Shipping Rates and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Delivery within 5-10 business days after processing. Rates vary based on your location and will be calculated at checkout.
  • Expedited Shipping: Delivery within 3-5 business days after processing. Rates are available at checkout.

Note: Delivery times may vary depending on your location and external factors such as weather or carrier delays.

Shipping Locations

We currently ship to the following:

  • Domestic (United States): All 50 states, including Alaska and Hawaii.
  • International: Select countries. Shipping rates and delivery times will be displayed at checkout.

Shipping Carriers

We work with trusted carriers such as USPS, UPS, and FedEx to ensure reliable delivery of your order.

Tracking Your Order

Once your order is shipped, you’ll receive an email with your tracking information. You can use this to monitor your package’s journey and expected delivery date.

Customs and Import Fees (International Orders)

For international orders, customs fees or import taxes may apply based on your country’s regulations. These fees are not included in our shipping rates and are the customer’s responsibility.

Lost or Damaged Packages

  • If your package is lost during transit, please contact us at contact@thatmusicvibe.com with your order number, and we’ll assist you in filing a claim with the carrier.
  • If your order arrives damaged, please email us with photos of the damaged item(s) within 7 days of delivery for a replacement or refund.

Returns and Exchanges

For information on returning or exchanging an item, please refer to our Return Policy.

Contact Us

If you have any questions about our shipping policy, feel free to reach out to us at contact@thatmusicvibe.com.

Thank you for shopping with That Music Vibe! 🎶