How To Track My Order

How to Track My Order

We know you’re excited to rock your new music-inspired t-shirts, and we’ve made it easy for you to track your order every step of the way!

Tracking Your Order

1. Confirmation Email
   Once your order has been shipped, you’ll receive a confirmation email from us. This email will include:

   • Your tracking number
   • A link to the shipping carrier’s website

2. Tracking Your Package

   • Click on the tracking link in your confirmation email.
   • Enter your tracking number (if needed) on the carrier’s website to view the most up-to-date information about your package.

Haven’t Received a Tracking Email?

If you haven’t received your tracking email after 3 business days, please:

• Check your spam or junk folder in case the email was filtered.
• Contact us at contact@thatmusicvibe.com with your order number, and we’ll gladly assist you.

Common Tracking Questions

1. My tracking says “pending” or hasn’t updated—what should I do?
Tracking information may take up to 24-48 hours to update after shipment. If the status hasn’t updated after 48 hours, please reach out to us.

2. My package says “delivered,” but I haven’t received it—what now?

• Check around your home or ask neighbors if the package was delivered to the wrong address.
• If you still can’t locate it, contact us, and we’ll help you file a claim with the carrier.

Need More Help?

If you have any issues tracking your order, our team is here to help! Reach out to us at contact@thatmusicvibe.com, and we’ll provide the support you need.